Have you ever bought Kindle books that you simply later determined you do not need or like? Returning them is a straightforward course of that may be carried out instantly out of your Amazon account. In just a few easy steps, you possibly can refund the e-book and get your a refund, or trade it for a special title.
This complete information will stroll you thru the method of returning Kindle books on all units, together with Kindle e-readers, the Kindle app on smartphones and tablets, and the Amazon web site. Whether or not you are a seasoned Kindle consumer or new to the platform, you will discover clear directions and useful tricks to make the return course of easy and hassle-free.
Earlier than continuing with the return, it is necessary to notice that sure situations apply. For instance, you possibly can solely return a Kindle e-book inside seven days of buy or inside seven days of beginning to learn the e-book, whichever comes first. Moreover, you possibly can solely return a e-book as soon as. With that in thoughts, let’s start with the step-by-step directions for returning Kindle books.
Find out how to Return Kindle Books: 10 Vital Factors
Listed below are 10 necessary factors to bear in mind when returning Kindle books:
- Inside 7 days of buy or begin studying.
- Just one return per e-book.
- Full refund or trade.
- Return by way of Amazon account.
- Steps differ by system.
- On web site: “Your Orders” > “Digital Orders” > “Return or substitute objects”.
- On Kindle e-reader: “Settings” > “My Account” > “Handle Content material and Gadgets”.
- On Kindle app: Faucet three dots > “Extra” > “Assist & Suggestions” > “Contact Us”.
- Customer support help obtainable.
- Refunds sometimes processed inside 3-5 enterprise days.
Bear in mind, these factors present a common overview of the Kindle e-book return course of. For extra detailed directions and particular steps, please discuss with the great information or contact Amazon customer support for additional help.
Inside 7 days of buy or begin studying.
The 7-day return coverage for Kindle books is predicated on two key components: the date of buy and the date you begin studying the e-book.
- Date of buy: You have got 7 days from the date you buy the Kindle e-book to return it for a full refund or trade.
- Date of beginning to learn: For those who begin studying the e-book earlier than the 7-day buy window expires, you will have 7 days from the date you begin studying to return it.
- Whichever comes first: The important thing level to recollect is that you’ve 7 days from both the date of buy or the date you begin studying the e-book, whichever comes first. This implies you’ll have lower than 7 days to return the e-book when you begin studying it quickly after buying it.
- Instance: For those who purchase a Kindle e-book on January 1st and begin studying it on January third, you will have till January tenth (7 days from the date you began studying) to return the e-book. Nonetheless, when you do not begin studying the e-book till January fifteenth, you solely have till January twenty second (7 days from the date of buy) to return it.
It is necessary to notice that you would be able to solely return a Kindle e-book as soon as. For those who return a e-book after which resolve you need it again, you will not be capable to buy it once more.
Just one return per e-book.
Amazon’s return coverage for Kindle books is evident: you possibly can solely return a e-book as soon as. Because of this when you return a e-book after which resolve you need it again, you will not be capable to buy it once more.
- Why this coverage exists: This coverage is in place to forestall individuals from abusing the return system. Think about if somebody may purchase a e-book, learn it, return it, after which purchase it once more each time they needed to learn it. This might permit them to basically lease books without cost, which isn’t Amazon’s meant goal.
- What it means for you: For those who’re unsure whether or not you will like a e-book, it is best to pattern it before you purchase it. You’ll be able to learn a pattern of any Kindle e-book without cost on Amazon’s web site or within the Kindle app. This fashion, you may get a really feel for the e-book’s writing model, content material, and general high quality earlier than you commit to purchasing it.
- Exceptions to the coverage: There could also be some uncommon exceptions to the one-return-per-book coverage. For instance, when you by accident buy the identical e-book twice, Amazon might help you return one of many copies. Nonetheless, these exceptions are dealt with on a case-by-case foundation and are usually not assured.
- Contact customer support: When you’ve got any questions concerning the one-return-per-book coverage or when you consider you will have a particular circumstance that warrants an exception, you possibly can contact Amazon customer support for help.
Total, it is necessary to keep in mind that the one-return-per-book coverage is in place to guard Amazon and its authors from abuse. By following this coverage, you possibly can assist be certain that everybody has a good and pleasant expertise with Kindle books.
Full refund or trade.
Whenever you return a Kindle e-book inside the eligible return window, you will have two choices: you possibly can obtain a full refund or you possibly can trade the e-book for a special title.
- Full refund: For those who select a full refund, the quantity you paid for the e-book can be credited again to your Amazon account. This sometimes takes 3-5 enterprise days to course of.
- Alternate: For those who select to trade the e-book, you possibly can choose a special title of equal or lesser worth. The distinction in value, if any, can be refunded to your Amazon account.
- How to decide on: The best choice for you will depend on your particular person circumstances. For those who merely do not just like the e-book and do not need to learn it once more, a full refund might be the only option. Nonetheless, when you’re inquisitive about studying a special e-book by the identical creator or in an identical style, an trade could also be a greater possibility.
- Contact customer support: When you’ve got any questions concerning the refund or trade course of, you possibly can contact Amazon customer support for help.
Total, Amazon’s return coverage for Kindle books could be very versatile. You’ll be able to simply get a full refund or trade a e-book that you simply’re not happy with. This makes it a low-risk proposition to strive new books and authors.
Return by way of Amazon account.
To return a Kindle e-book, you will need to accomplish that by means of your Amazon account. That is the one method to provoke the return course of and obtain a refund or trade.
- Why return by way of Amazon account: There are just a few explanation why you will need to return Kindle books by way of your Amazon account. First, Amazon must confirm that you’re the rightful proprietor of the e-book earlier than they’ll course of the return. Second, Amazon must understand how you need to obtain your refund or trade. Third, Amazon must preserve monitor of your return historical past in case it’s essential to return one other e-book sooner or later.
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Find out how to return by way of Amazon account: The steps for returning a Kindle e-book by way of your Amazon account differ relying on the system you’re utilizing. Nonetheless, the final course of is as follows:
- Go to the Amazon web site and sign up to your account.
- Click on on “Your Orders” after which choose “Digital Orders”.
- Discover the Kindle e-book that you simply need to return and click on on the “Return or substitute objects” button.
- Choose the explanation on your return and select whether or not you need a refund or an trade.
- Click on on the “Submit” button to finish the return course of.
- Contact customer support: When you’ve got any issues returning a Kindle e-book by way of your Amazon account, you possibly can contact Amazon customer support for help.
Total, returning a Kindle e-book by way of your Amazon account is a straightforward and easy course of. By following the steps above, you possibly can simply get a refund or trade for a e-book that you simply’re not happy with.
Steps differ by system.
The precise steps for returning a Kindle e-book differ relying on the system you’re utilizing. Listed below are the directions for the most typical units:
Kindle e-reader:
- Go to the House display of your Kindle.
- Faucet on the “Menu” button.
- Choose “Settings”.
- Faucet on “My Account”.
- Choose “Handle Content material and Gadgets”.
- Discover the Kindle e-book that you simply need to return and faucet on the three dots subsequent to it.
- Choose “Return this e-book”.
- Comply with the on-screen directions to finish the return course of.
Kindle app on smartphone or pill:
- Open the Kindle app in your system.
- Faucet on the three traces within the top-left nook of the display.
- Choose “Your Library”.
- Discover the Kindle e-book that you simply need to return and faucet on the three dots subsequent to it.
- Choose “Return this e-book”.
- Comply with the on-screen directions to finish the return course of.
Amazon web site:
- Go to the Amazon web site and sign up to your account.
- Click on on “Your Orders” after which choose “Digital Orders”.
- Discover the Kindle e-book that you simply need to return and click on on the “Return or substitute objects” button.
- Choose the explanation on your return and select whether or not you need a refund or an trade.
- Click on on the “Submit” button to finish the return course of.
Contact customer support:
When you’ve got any issues returning a Kindle e-book on any system, you possibly can contact Amazon customer support for help.
On web site: “Your Orders” > “Digital Orders” > “Return or substitute objects”.
To return a Kindle e-book on the Amazon web site, observe these steps:
- Go to the Amazon web site and sign up to your account.
- Click on on “Your Orders”. This can take you to a web page that lists your whole latest orders.
- Click on on “Digital Orders”. This can filter the record of orders to solely present your digital orders, together with Kindle books.
- Discover the Kindle e-book that you simply need to return and click on on the “Return or substitute objects” button.
- Choose the explanation on your return. You’ll be able to select from quite a lot of causes, akin to “I do not just like the e-book”, “I by accident bought the improper e-book”, or “I obtained a faulty e-book”.
- Select whether or not you need a refund or an trade. For those who select a refund, the quantity you paid for the e-book can be credited again to your Amazon account. For those who select an trade, you possibly can choose a special title of equal or lesser worth. The distinction in value, if any, can be refunded to your Amazon account.
- Click on on the “Submit” button to finish the return course of.
After you have submitted your return request, Amazon will course of it and ship you an e mail affirmation. The refund or trade will sometimes be processed inside 3-5 enterprise days.
Listed below are some extra issues to bear in mind when returning a Kindle e-book on the Amazon web site:
- You’ll be able to solely return a Kindle e-book as soon as. For those who return a e-book after which resolve you need it again, you will not be capable to buy it once more.
- You’ll be able to solely return a Kindle e-book inside 7 days of buy or inside 7 days of beginning to learn the e-book, whichever comes first.
- When you’ve got any issues returning a Kindle e-book on the Amazon web site, you possibly can contact Amazon customer support for help.
On Kindle e-reader: “Settings” > “My Account” > “Handle Content material and Gadgets”.
To return a Kindle e-book in your Kindle e-reader, observe these steps:
- Go to the House display of your Kindle.
- Faucet on the “Menu” button. That is sometimes positioned within the top-right nook of the display.
- Choose “Settings”.
- Faucet on “My Account”.
- Choose “Handle Content material and Gadgets”.
- Discover the Kindle e-book that you simply need to return and faucet on the three dots subsequent to it.
- Choose “Return this e-book”.
- Comply with the on-screen directions to finish the return course of.
After you have submitted your return request, Amazon will course of it and ship you an e mail affirmation. The refund or trade will sometimes be processed inside 3-5 enterprise days.
Listed below are some extra issues to bear in mind when returning a Kindle e-book in your Kindle e-reader:
- You’ll be able to solely return a Kindle e-book as soon as. For those who return a e-book after which resolve you need it again, you will not be capable to buy it once more.
- You’ll be able to solely return a Kindle e-book inside 7 days of buy or inside 7 days of beginning to learn the e-book, whichever comes first.
- When you’ve got any issues returning a Kindle e-book in your Kindle e-reader, you possibly can contact Amazon customer support for help.
On Kindle app: Faucet three dots > “Extra” > “Assist & Suggestions” > “Contact Us”.
To return a Kindle e-book on the Kindle app, observe these steps:
- Open the Kindle app in your system.
- Faucet on the three traces within the top-left nook of the display.
- Choose “Extra”.
- Faucet on “Assist & Suggestions”.
- Choose “Contact Us”.
- Clarify that you simply need to return a Kindle e-book and supply the title of the e-book.
- Amazon customer support will help you with the return course of.
Listed below are some extra issues to bear in mind when returning a Kindle e-book on the Kindle app:
- You’ll be able to solely return a Kindle e-book as soon as. For those who return a e-book after which resolve you need it again, you will not be capable to buy it once more.
- You’ll be able to solely return a Kindle e-book inside 7 days of buy or inside 7 days of beginning to learn the e-book, whichever comes first.
- When you’ve got any issues returning a Kindle e-book on the Kindle app, you possibly can contact Amazon customer support for help.
Customer support help obtainable.
When you’ve got any issues returning a Kindle e-book utilizing any of the strategies described above, you possibly can contact Amazon customer support for help.
Amazon customer support is offered 24 hours a day, 7 days per week. You’ll be able to contact them by cellphone, chat, or e mail.
To contact Amazon customer support by cellphone:
- Name 1-866-321-8851.
- Choose the choice for “Kindle books”.
- Comply with the prompts to talk to a customer support consultant.
To contact Amazon customer support by chat:
- Go to the Amazon web site and sign up to your account.
- Click on on “Assist” within the top-right nook of the display.
- Choose “Kindle books”.
- Click on on “Chat with us”.
- Comply with the prompts to speak with a customer support consultant.
To contact Amazon customer support by e mail:
- Go to the Amazon web site and sign up to your account.
- Click on on “Assist” within the top-right nook of the display.
- Choose “Kindle books”.
- Click on on “E mail us”.
- Fill out the shape and click on on “Ship”.
Amazon customer support representatives are educated and useful. They may be capable to help you with any issues you’ll have returning a Kindle e-book.
Refunds sometimes processed inside 3-5 enterprise days.
After you have submitted a return request for a Kindle e-book, Amazon will course of the refund inside 3-5 enterprise days.
- What’s a enterprise day? A enterprise day is any day that’s not a Saturday, Sunday, or federal vacation.
- When does the 3-5 enterprise day interval begin? The three-5 enterprise day interval begins the day after you submit your return request.
- How will I obtain my refund? The refund can be credited to the identical cost methodology that you simply used to buy the Kindle e-book.
- What if I do not obtain my refund inside 3-5 enterprise days? For those who do not obtain your refund inside 3-5 enterprise days, you possibly can contact Amazon customer support for help.
Listed below are some extra issues to bear in mind about Kindle e-book refunds:
- Refunds are sometimes processed inside 3-5 enterprise days, however might take longer in some circumstances.
- For those who return a Kindle e-book that you simply bought with a present card, the refund can be credited to your Amazon account stability.
- When you’ve got any questions on Kindle e-book refunds, you possibly can contact Amazon customer support for help.
FAQ
Listed below are some often requested questions on returning Kindle books:
Query 1: How lengthy do I’ve to return a Kindle e-book?
Reply: You have got 7 days from the date of buy or 7 days from the date you begin studying the e-book, whichever comes first.
Query 2: Can I return a Kindle e-book greater than as soon as?
Reply: No, you possibly can solely return a Kindle e-book as soon as.
Query 3: What occurs if I return a Kindle e-book?
Reply: You’ll obtain a full refund or you possibly can trade the e-book for a special title.
Query 4: How do I return a Kindle e-book?
Reply: You’ll be able to return a Kindle e-book by means of your Amazon account, in your Kindle e-reader, or on the Kindle app.
Query 5: How lengthy does it take to course of a Kindle e-book refund?
Reply: Refunds are sometimes processed inside 3-5 enterprise days.
Query 6: What if I’ve an issue returning a Kindle e-book?
Reply: You’ll be able to contact Amazon customer support for help.
Query 7: Can I return a Kindle e-book that I obtained as a present?
Reply: Sure, you possibly can return a Kindle e-book that you simply obtained as a present. Nonetheless, you will have to contact Amazon customer support to provoke the return.
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These are just some of essentially the most often requested questions on returning Kindle books. When you’ve got some other questions, you possibly can contact Amazon customer support for help.
Now that you understand how to return Kindle books, listed here are just a few ideas that will help you get essentially the most out of your Kindle expertise:
Suggestions
Listed below are just a few ideas that will help you get essentially the most out of your Kindle expertise:
Tip 1: Benefit from the free pattern function.
Earlier than you buy a Kindle e-book, you possibly can learn a pattern of it without cost. This can be a nice method to get a really feel for the e-book’s writing model, content material, and general high quality earlier than you commit to purchasing it.
Tip 2: Use the built-in dictionary and translator.
For those who come throughout a phrase that you do not know whilst you’re studying a Kindle e-book, you possibly can merely faucet on it to see its definition. You too can translate phrases and phrases into different languages.
Tip 3: Modify the font measurement and brightness.
You’ll be able to customise the font measurement and brightness of your Kindle e-book to make it simpler to learn. That is particularly useful when you’re studying in low-light situations.
Tip 4: Create and use collections.
You’ll be able to create and use collections to prepare your Kindle books. This can be a nice method to preserve monitor of the books you have learn, the books you are at present studying, and the books you need to learn sooner or later.
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These are just some ideas that will help you get essentially the most out of your Kindle expertise. With just a little exploration, you will uncover much more methods to get pleasure from your Kindle books.
Now that you understand how to return Kindle books and easy methods to get essentially the most out of your Kindle expertise, it is time to begin studying!
Conclusion
Returning Kindle books is a straightforward and easy course of. You’ll be able to simply get a refund or trade a e-book that you simply’re not happy with. By following the guidelines on this article, you may get essentially the most out of your Kindle expertise and revel in your Kindle books to the fullest.
Closing Message:
So what are you ready for? Begin studying at this time! With tens of millions of books to select from, there’s one thing for everybody on Kindle. Whether or not you are searching for a brand new thriller novel, a heartwarming romance, or a thought-provoking non-fiction e-book, you are positive to search out it on Kindle.